Magic Paws LLP. does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.

Magic Paws LLP. will accept exchange of the product purchased through the website www.magicpawsco.in, subject to the terms and conditions mentioned below:

·   Exchange requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition. All the refunds would be in the form of store credit only.

·   Buyer has to inform Magic Paws LLP. of his/her intention to exchange the broken products within 48 hrs of receipt of the goods at his/her shipping address.

·   Such broken goods should be sent to Magic Paws LLP. only after written email consent from Magic Paws LLP. to send back the product.

·   All exchanges will be made after the returned shipment of product is received by Magic Paws LLP. The courier charges for returning the broken cases will be borne by Magic Paws LLP.

·   To return orders please contact us at woof@magicpawsco.in